Privacy Policy

Effective Date: October 22, 2026

At Acadia Park Apts (legally owned by Acadia Park, LLC) ("we," "us," or "our")[cite: 5], we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.acadiapark-apts.com or interact with our leasing and resident services[cite: 5].

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways when you use our website:

• Personal Data You Provide Voluntarily:
  • Contact information (such as your full name, email address, phone number, and mailing address) when you fill out a "Contact Us" form, schedule a tour, submit a guest card, or join our waitlist.
  • Rental application information (such as date of birth, employment details, income verification, and background check details) if you apply for a lease online.
  • Communications you send to our leasing office or management team.
• Automatically Collected Data (Cookies & Tracking):
  • When you visit our website, our hosting and leasing platform provider (Entrata) automatically collects certain technical data, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
  • We and our third-party partners may use cookies, web beacons, and similar tracking technologies to analyze site traffic, personalize your user experience, and manage targeted digital advertising.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Process tour requests, apartment inquiries, and rental applications.
• Communicate with you regarding leasing availability, floor plans, pricing, and community updates.
• Manage resident accounts, maintenance requests, and rent payments (if integrated with a resident portal).
• Monitor and analyze usage trends, website performance, and marketing effectiveness.
• Comply with legal obligations, enforce our terms, and protect the safety and security of our community and residents.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share information we have collected about you in certain situations:

• Third-Party Service Providers: We share data with vendors who perform services for us or on our behalf, including our website and leasing software provider (Entrata), payment processors, and background screening agencies.
• Legal Requirements & Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
• Business Transfers: If our property is sold, merged, or acquired, your information may be transferred as part of that transaction.

4. Security of Your Information

We use administrative, technical, and physical security measures designed to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Choices and Opt-Outs

• Marketing Communications: If you no longer wish to receive promotional emails, newsletters, or marketing communications from us, you may opt-out by clicking the "unsubscribe" link in the emails or by contacting our leasing office directly.
• Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, though doing so may affect certain features of our website.

6. SMS / Text Messaging Policy (TCPA Disclosure)

By providing your mobile phone number to us, you are explicitly consenting to receive SMS text messages from Acadia Park Apts and Acadia Park, LLC (via our platform provider, Entrata) regarding your leasing inquiry, application status, resident updates, and promotional offers[cite: 5].

• Consent is not a condition of leasing: You are not required to provide consent to text messaging to rent an apartment with us.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
• Frequency: Message frequency will vary based on your interactions with our leasing office and community.
• Opting Out: You may opt out of receiving text messages at any time by replying "STOP" to any text message you receive from us. After texting "STOP," you may receive one final confirmation message before you are removed from our text messaging list.
• Help: For assistance, you can reply "HELP" to our text messages or contact the leasing office directly.
• Data Sharing: Mobile information collected for SMS consent will not be shared with third parties or affiliates for their own marketing/